Home warranties offer security when it comes to protecting appliances in your home. Sears Home Warranty plans provide protection for important devices and systems for more than 20 devices. To see reviews and features from our top home warranty companies, click below to read our guide. A Sears Home warranty is a unique protection plan covering multiple devices and systems in your home, regardless of the old brand or where they were purchased.¹ Be careful, beware of this terrible plan. I purchased the Sears Home Warranty Plan for $49.99 per month. I have filed a claim and they charge you an additional $75.00 for each claim that is not disclosed during registration. Then I filed a request to repair and burn my washing machine, and I called the service technician and texted to confirm that I was home. I called the repair technician back and left a message as ordered and a TEXT MESSAGE to Sears and the technician that I was at home all day. I took the day off for the appointment and the technician did not want to come to the appointment and canceled. I was very angry and called Sears back. They gave me the name and number of another third party, and they didn`t answer the phone, called me back, or texted me. I don`t have to pay for a warranty and I can`t get my washing machine repaired. The worst service I`ve ever experienced in my life.
Do not buy this plan. This is a scam. Can I upgrade my Sears Protection Agreement to a Sears Home Warranty Plan? If you purchased an appliance or other merchandise with a Sears Purchase Protect plan, this contract cannot be transferred to a Sears Home warranty. Call us at 1-800-252-1698 or check searspartsdirect.com For this reason, the email was not read because the return address was „ROBOT”. My dishwasher has been downstairs for two months, and I still can`t have an appointment. The worst service I`ve ever had!!!! Don`t waste your time and money!!!! If your device has a warranty or protection agreement, please call us at 1-800-469-4663 After being on hold for 135 minutes, a check-in gave me an eight-day appointment. As the water escaped from the fridge, I couldn`t wait that long. I cancelled the repair call. Then I tried to end our policy and felt like I was being harassed. It`s customer service.
If any of your covered products break, just visit us online or call 24/7. One of our employees will schedule a time to come to your home to repair the covered item. If it cannot be repaired. We replace it.¹ All you usually pay is an affordable service appointment cost. In addition, all repairs come with a 180-day treatment warranty. How do preventive maintenance tests work? Your Sears Home Warranty entitles you to two preventive maintenance checks per year, one for your heating system in the fall and the other for your air conditioning in the spring. My wife had called the automated helpline to inquire about the new schedule. „We`ll call you when the parts arrive.” I called, waited about 40 minutes to talk to someone, I explained the story, and he said the pieces should arrive this week, call when they do, or follow him when they don`t. So during COVID, my wife went to the laundromat angry. We understand the need to order parts, but this race is a perfect example of very poor customer service. .
Sears Home Warranty allows you to choose your own service date if you make a claim. Sears states in its warranty agreement that it will endeavor to provide a reference to a licensed independent contractor within two hours of receiving your rights during normal business hours and within 24 hours for all claims made after work or holidays/weekends. Sears offers a 180-day warranty on all covered repairs, which is one of the best warranties we`ve seen among in-house warranty companies. I used it for a plumbing and refrigerator problem in one unit and a garage door problem in the other unit. It has always been difficult to assert a right, as most after-sales service employees do not speak English – which has resulted in longer calls to ensure that the problem has been correctly noted. . . .